Jon at the desk and Jason, the technician are excellent at their jobs, and decent people. I had an issue with my wheels. I bought after-market wheels from Tire Rack and went to Tires Plus in Maple Grove to have them put the new wheels on. After they swapped the wheels, the car shuttered when driving down the road. I took it back to Tires Plus and they re-balanced the wheels and still the car shook. I took my car to Honest One in Maple Grove to have the factory wheels put back on as I intended to return the after-market wheels I bought thinking they were bad. I told Jon at Honest One about the problem and he said, before we swap the wheels, let's have Jason take a look and see if he can figure out the issue. Jason asked me if Tires Plus put the wheel centering rings on the hubs and I said no, they said they didn't need them. Jason said they are necessary. So, I ran home and got the wheel rings, meanwhile Jason said he would check the wheel balance. When I got back, Jason said the wheels were out of balance and he re-balanced them. He put the wheels back on with the centering rings and now the car drives perfectly. I was about to return the after-market wheels I bought and even considered getting rid of my car if I couldn't fix the driving issue and Jon and Jason figured it out and took care of me. Not only were they happy to help but they saved me a lot of time and money in the long run. I really appreciate their expertise and willingness to dig deeper into the issue and go the extra mile to fix the problem. Will definitely continue to go to Honest One in Maple Grove. Thanks again!