The staff here are so good at explaining what needs to be done and why. We needed a labor intensive job done that would have been more than $1000 (changing out en entire oil pan), even when we approved that, they still tried to find another way to make it cheaper yet a quality fix for us, and they did! We got a call back that they were able to successfully fix something before doing the big job that they thought they would have to do, and it ended up costing us $180! Just pleases me that they are not money hungry and will not push to fix what is not broken. We will keep going back!