5 1/2/2019

Over the past few years, Jonathan Farrand has remained consistently outstanding in his automotive technical knowledge-base, trouble-shooting assessment skills, collaborative problem-solving skills and customer service communications excellence that provided me optimal repair, maintenance and upgraded capability options for how best to maintain and extend the lifespan of our 2006 Cadillac Escalade; which now has over 225K miles driven. Our Escalade is still going strong thanks to Jonathan Farrand’s sustained superior consistent performance execution delivery and their team’s strong technical capabilities; which have again delivered maximum customer value and exceeded my expectations on all levels! Also, love your location right next to Bruggers Bagels & Caribou Coffee and other venues that I’m able to enjoy while your team services our vehicles! Merry Christmas & Happy New Year! Thanks again! Greg G (Norrhloop Minneapolis, MN)

5 12/27/2018

A job well done as always - thank you

5 12/25/2018

christmas eve emergency handled within hours! i couldn’t be happier! not holiday interruptions! thank you all! highly recommend to anyone! didn’t try to over sell me on non urgent problems!

5 12/15/2018

Fast and friendly

5 12/6/2018

Very friendly, courteous, knowledgeable, flexible. Honest about what did and didn’t need to be done to car. Showed me problem areas directly on car and explained them. Nice loaner vehicle.

5 11/27/2018

Fast service even though I was a new customer. Congenial staff. Each person I met concentrated on my needs without distraction and brought in others for discussion if needed. I was very impressed with the customer service.

5 11/27/2018

Very good at what they do. They tell what needs to be done and what doesn’t have to be done. Reasonable prices. Fast service too.

5 11/26/2018

Friendly staff. Service completed in time frame estimated. Fair pricing. Found a ton of bird seed in my air filter - surprise. Yuck. Showed me how to check that area periodically.

4.5 11/25/2018

All went fine

4 11/19/2018


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