I brought my 2015 Ford Taurus Interceptor in for A/c repair and I had gotten a quote of approximately $220 over the phone for a two hour fix of the A/C after the diagnosis. My car had an issue with the transfer case i learned from the diagnosis. I understand the the interceptor model is built different, but the man on the phone said he has worked with these cars before. I took a walk around maple grove while I waited. Later about 1.5 hours into the fix I get called from honest auto, saying the fix would take a lot longer than originally expected, and the price would become doubled over $550. This is because they would have to remove the dashboard. I cannot afford this after learning my Transfer Case apparently must be replaced said the diagnosis. I am paying for college tuition for this year and next. Honest auto did not stay honest to their original quote and put my car back together halfway through the job. I was hoping they would honor the quote and finish the job for the original $220. They Charged me $159 for the diagnosis and left me with my broken A/C and wasted hours. The man at the desk said he would credit me with $159 but to prove that I only have his word, no paper credit. The mechanic showed me he knew how to fix it, and again, In person I told them I could not afford it. After telling others my experience I realize how unprofessional this was. Taking my car elsewhere.