I was extremely disappointed and feel miss-led. I received a promotion for an oil change for $19.99. I did not necessarily need an oil change but at that price it was worth getting one early on what I would understand is a virus-induced promotion. The ad included the term "synthetic blend oil included". When I got to the site I was told that because of the oil THIS car required the charge would be $58.81. I wasn't offered options on the oil, just the final price. This isn't a diesel or a high performance car, it's a VW EOS. I understand an upcharge for a premium oil but almost $40 from what was already stated a synthetic blend without any options appeared an all out deception. That's a 271% charge from what was in the promotion. I've spent enough at Honest One in the past to pay for a whole car. I'm not likely to spend much there any more. I only offered 1.5 stars because the scheduling was easy and the timing convenient.