We Are Hiring
We're Growing...Now HiringApply Now
updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 5:00 PM

Maple Grove Auto Repair

(763) 432-0513
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 5:00 PM
Honest-1 Auto Care Maple Grove
6310 Vinewood Ln N
Maple Grove, MN 55311
5

5

These guys are indeed honest and genuine. They told me what repairs needed to be delt with now and what can wait. This saved me some money and I appreciate that. I'll be back to this shop.

1

1

Brought my car here because the power steering fluid was foaming up they replaced the pump that took them a week to do and cost $900, as soon as I started my car to leave the low oil pressure light was on went back inside and told them, Chad at the front desk was extremely rude but said they would look at it they quoted me $1200 to replace the oil pump after the extremely rude service and the untrusted work I had it towed to another shop they replaced the oil pressure sender that cost me $320 including the tow and the car runs with no problems now. I personally think they are crooks and would not recommend this shop to anyone. The name Honest 1s for this shop is ironic because there not honest at all.

1

Brought my car here because the power steering fluid was foaming up they replaced the pump that took them a week to do and cost $900, as soon as I started my car to leave the low oil pressure light was on went back inside and told them, Chad at the front desk was extremely rude but said they would look at it they quoted me $1200 to replace the oil pump after the extremely rude service and the untrusted work I had it towed to another shop they replaced the oil pressure sender that cost me $320 including the tow and the car runs with no problems now. I personally think they are crooks and would not recommend this shop to anyone. The name Honest 1s for this shop is ironic because there not honest at all.

1

Brought my car here because the power steering fluid was foaming up they replaced the pump that took them a week to do and cost $900, as soon as I started my car to leave the low oil pressure light was on went back inside and told them, Chad at the front desk was extremely rude but said they would look at it they quoted me $1200 to replace the oil pump after the extremely rude service and the untrusted work I had it towed to another shop they replaced the oil pressure sender that cost me $320 including the tow and the car runs with no problems now. I personally think they are crooks and would not recommend this shop to anyone. The name Honest 1s for this shop is ironic because there not honest at all.

5

2

I had a major oil leak last week and needed a mechanic. I was hoping to have the car back in time for work the next week and picked this location because they were open on Saturdays. Once they took a look at my vehicle, I was given a time line of completion likely done by Tuesday. I gave them the thumbs up and they got to work. I'd note here before moving forward that I spoke to Chad a few times before giving the green light. He came off as flustered each time and claimed at least twice that they were short staffed. On Tuesday I called and was told the end of the day was the target. I called them an hour and half before close to check in, because I hadn't heard anything and I needed to plan a Lyft to get there in time. It was then that I was told the job had been botched and they had to order a new part and reattempt the repair. The issue took place almost two hours before I called back for confirmation, according to the employee on the phone. Admittedly it is a bit disappointing to have to call and confirm completion just to be told the new target time for completion would be Wednesday night. I understood regardless, despite thinking they could have called me shortly after it happened. This gentleman seemed upset at the situation, but projected at me that "well, we're annoyed even more considering we have to redo a job now." I mean, that's the game. I hadn't really complained but was met with this scapegoat statement dripped in a touch of attitude. You think it sucks to redo a job that y'all messed up? I was without my vehicle for another day, costing me money on trips to work, because of the situation and wasn't complaining so I think the comments of that type could have been left in the trash where they belong. I also have looked up the job and feel they overcharge a tad compared to what I am seeing online. Perhaps it's the area, though. The older man that I met when picking up my car was nice enough, at least. I paid $1,687 for the job. It might be of interest, but I did overhear the guy at the end telling a customer over the phone that they aren't taking customer supplied parts for his repair and it sounded like he had been left hanging a bit on his situation. In short, if you need something done on a Saturday and they say they can fit you in, it MIGHT be worth your time. Otherwise, I'd say you should consider your options.

1

We’ve been using Honest 1 in Maple Grove exclusively for a year now. The workmanship is fine, but the way they treat some of us minorities over the phone, they are rude. The guy telling me, “Are you gonna bring the car in, or not?” I’m not gonna make it a race thing, but I am gonna make it a race thing. Would he talk to me in that manner if my name sounded more American? I am American and don’t speak with an accent, but perhaps my name sounds fresh off the boat. This place isn’t the most budget-friendly, yet we’ve been taking our cars to them because the work itself is solid. The guy over the phone was just not professional. I understand that they are short-staffed but he didn’t need to put his frustration on the customer. When I’m there I don’t see people who look like me as customers too. There could be a reason for that. We will no longer be getting our vehicles serviced from Honest-1 Maple Grove. Won’t even go back even if the service was free. This place may not be for you if you’re a minority. Can’t we all just get along?

5

These guys are always fast with their work and fair with their prices. They are honest and you can trust them with your car. 100%recommended!

Honest-1 Auto Care Maple Grove is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Maple Grove (763) 432-0513 if you have any issues in accessing any area of our website.